The Client
Field Fisher Waterhouse LLP is a full service European law firm with offices in Brussels, Düsseldorf, Hamburg, London, Manchester, Munich, Paris and Tokyo and an exclusive relationship with the Italian law firm La Scala.
The firm, which is ranked 30th in the UK, has over 150 partners, 220 other lawyers and nearly 300 support staff. FFW’s main areas of practice are corporate, IP, technology and regulatory law.
The Challenge
Following a strategic review of their facilities management requirements, Field Fisher Waterhouse identified the need to appoint an FM contractor who could provide them with flexibility, greater control of costs, expertise and self-delivery of core functions
Key criteria was a proactive approach, FM intellect and a company who would listen to their needs. Additionally, FFW wanted to an FM partner who would nurture and develop their existing facilities team.
The Solution
Field Fisher opted for a total facilities management solution (TFM). With this option, transferred over 20 members of their existing facilities team, who cover
FM management
Print room
Post room
Front of house
All core services including cleaning, security and maintenance are also managed by Rollright Facilities Ltd.
The Outcome
FFW have retained their well-regarded, high performing facilities team with the added benefit of Rollright’s training programmes, increased control of costs and flexibility regarding headcount.
Business critical functions are safeguarded via access to our 24/7 helpdesk and emergency mobile engineering service and on-call account managers.
